Reference

Terms Conditions That Cover Your Account

Before you jump into the lobby — whether that's live baccarat, the sportsbook for PBA matchday, or a Perya Color Game table — these Terms & Conditions set out exactly what we expect from each other.

Account eligibility rulesGCash, Maya & InstaPay wallet termsWithdrawal & payout conditionsSportsbook & casino bet rulesAccount suspension policy
bebe7vip Terms Conditions That Cover Your Account
HOW WE UPHOLD THESE TERMS

Account Security, Data and Your Rights Under These Terms

These Terms & Conditions are enforced consistently across all account types. Here is how we handle the four areas that matter most to Philippines account holders: account security, data retention, wallet rule enforcement, and your right to request changes.

Account Security

We use OTP verification at login and on sensitive account changes. If we detect unusual activity, we may temporarily restrict access and contact you via your registered mobile number before restoring it.

Data Retention

Your account data — including GCash, Maya, or InstaPay transaction records — is retained for the period required under applicable law. You may request a summary of your account data through our support team.

Wallet Rule Enforcement

Deposits and withdrawals must use a wallet registered in your own name. Mismatched wallet names are flagged during verification and may delay processing until identity is confirmed.

Your Right to Request Changes

You may request a correction to your account details or dispute a transaction outcome at any time by contacting support. We aim to acknowledge formal disputes within one business day and resolve them in writing.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these Terms & Conditions is unclear — or if you want to dispute a decision made under them — our support team is the right starting point. You can reach us through live chat inside your account dashboard, by email at our registered support address, or through the in-app message thread on mobile. We handle terms-related queries the same way we handle wallet questions: with a clear reference number and a written response you can keep.

Live Chat Open live chat from your account dashboard to raise a terms query. A support agent picks up your thread and logs a reference number for your records.
Email Support Send your terms question or formal dispute to our support email address. We respond in writing so you have a documented trail of every exchange.
In-App Message On mobile, use the message thread inside your account settings to flag a terms concern. The same support team handles it — no need to switch to desktop.

Common Questions About These Terms & Conditions

Here are the questions we hear most often when account holders read through the Terms & Conditions. If yours is not listed, live chat is the fastest path to a direct answer.

They apply to every registered account holder in the Philippines where access is permitted under local law. By completing account registration, you agree to be bound by these terms in full.

We will notify you of material changes through your registered contact details before they take effect. Minor clarifications may be updated without separate notice, so reviewing the terms periodically is a good habit.

A name mismatch triggers a verification hold under our wallet rules. You will need to confirm your identity with our support team before the transaction is processed or released.

The terms cover all activity on the platform — sports betting markets, live casino tables, slots, fishing and crash games, and card game rooms — without exception. No section of the lobby operates outside these terms.

Contact support via live chat or email with your account reference and a description of the decision you are disputing. We log every formal dispute and respond in writing with our findings.

Yes. If you do not accept a change to these terms, contact support before the effective date of the update and we will process your account closure and handle any outstanding wallet balance accordingly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.