Explore What Data We Collect and Why
When you open an account, we collect the details you submit at registration — your name, contact number, and email address. When you transact using GCash, Maya, or InstaPay, we record payment reference numbers and transaction amounts to verify deposits and process withdrawals accurately. We also
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collect device identifiers and session data from your mobile or browser so we can keep your account secure across logins. Behavioural data — the pages you visit and games you open — helps us improve the experience, but it is never sold or shared with advertisers.
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Any data linked to your e-wallet is handled under the same security standards we apply to all account information. We retain personal data only for as long as it is necessary for account operations or required under applicable Philippine regulations. You may request a copy of
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all data we hold on your account by contacting support through the channels listed on this page. Access to and use of this platform depends on local law and is available only where local regulations permit eligible account holders to participate.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.